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Phoenix Hotel Packages
Walk to Lift
8 min walk to Kokusai 1 Chairlift
4.8/5Exceptional
Cleaning & safety practices
Cleaned with disinfectant
Contactless check-out
Hand sanitizer provided
4690-2 Hokujo, Hakuba, 399-9301
View in a map What's nearby?
Kokusai 1 Chairlift0km
Narita Intl. Airport (NRT)343km
Haneda Intl. Airport (HND)295km
About this property
Renovations and Closures
The property is closed between April 16 and December 14.
What you need to know
Amenities
Spend the day on the slopes, or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.Dining
Enjoy a satisfying meal at Mimi's Restaurant & Bar serving guests of Phoenix Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9:30 AM.Business Amenities
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.Rooms
Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as coffee/tea makers and free tea bags/instant coffee.Location
When you stay at Phoenix Hotel in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.What's nearby
Kokusai 1 Chairlift0km
Narita Intl. Airport (NRT)343km
Haneda Intl. Airport (HND)295km
About this property
Renovations and Closures
The property is closed between April 16 and December 14.
What you need to know
Amenities
Spend the day on the slopes, or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.Dining
Enjoy a satisfying meal at Mimi's Restaurant & Bar serving guests of Phoenix Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9:30 AM.Business Amenities
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.Rooms
Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as coffee/tea makers and free tea bags/instant coffee.Location
When you stay at Phoenix Hotel in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.Property policies
Check-in
Check-in starts at 4:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Airport shuttle fee
JPY 16900 per person (one-way)
Rollaway bed fee
JPY 8000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Parking / Transportation
- Self Parking (Free)
- Shuttle Service (Free)
Food and Drink
- Free breakfast
Facilities
- Ski Storage
- Laundry Facilities
- Luggage storage
- Lockers
Guest Services
- Concierge services
- Front desk (limited hours)
Pool / Spa
- Sauna
Safety measures
- No elevators
- Unicode Support false
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Professional property host/manager